As you may be aware, in an effort to respond to the privacy concerns of Canadians, the federal government enacted the Personal Information Protection and Electric Documentation Act (“PIPEDA”). The purpose of PIPEDA, in general terms is to regulate the private sector’s collection, use and disclosure of personal information.
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Personal information includes, but is not limited to, employee and employer name, home address and telephone number, age and date of birth, gender, marital status, Social Insurance Number, occupation, salary and other income, similar information about dependants, and health information.
MSCM collects, uses and discloses personal information from clients:
- to enable communication;
- to provide products and services requested, for example, to prepare personal income tax returns or to prepare T5 slips, T4 slips or T4 summaries;
- to process payment for the products and services requested; and
- to meet statutory and regulatory requirements.
Personal information is disclosed to Canada Customs and Revenue Agency (“CCRA”) and various other government agencies to fulfill the purposes described above, or as required by law. We do not provide personal information to other third parties unless we are legally required to do so and we would not provide personal information to a third party without the individual's express consent. Where we are required to provide personal information to a third party, we will make all reasonable efforts to ensure the third party has appropriate security procedures in place for the protection of the personal information being transferred.
All members of MSCM are committed to our policy of respecting and protecting Personal Information. We use appropriate security safeguards to protect our clients' personal information from risks such as loss, misuse, unauthorized access, disclosure or alteration. Safeguards, including physical, administrative and electronic security measures.
All members of MSCM are required to abide by the privacy standards we have established. They are also required to work within the principles of ethical behaviour as set out in our staff guidelines and must follow applicable laws and regulations. In the course of daily operations, access to personal information is restricted to those employees and subcontractors whose job responsibilities require them to access it.
Unless we hear otherwise from the client, their use of our products and services constitutes consent for MSCM to collect, use and disclose personal information for the purposes stated in this policy.
The client may refuse or withdraw consent at any time, subject to legal and contractual restrictions and reasonable notice. The client decides to provide (or not provide) the firm with their personal information; the choice is always that of the client. However, it is important for the client to note that their decision to withhold particular information may impact our ability to provide the product or service or communicate with them.
The client may refuse or withdraw their consent by contacting us at any of the following:
- Phone: 416-626-6000
- Fax: 416-626-8650
- E-mail Address: info.mscm.ca
- Mailing Address:
If a client determines that the personal information we have collected and are using requires correction, they can contact us at any of the above-noted phone/fax numbers or addresses. Our staff will take the client's name and other information allowing us to make the appropriate corrections.
If you have a question regarding this policy, or a concern or complaint regarding the privacy practices of MSCM please contact us using any of the above-noted phone numbers or addresses. We will review the request and respond promptly with information on how we intend to address the concerns.